Building Effective Collaboration with a Highly Anxious Client

A common scenario that many of us see in our practices is the over-functioning wife with the anxious-avoidant husband. He is a highly anxious procrastinator  and is often not accountable for what he says he will do.

Working with this dynamic can be challenging because of the extensive intrapsychic issues that exist with the longstanding painful pattern of avoidance and criticism between the two partners.  A therapist in my online training program presented a case with this pattern.  Here are just a few of the challenges presented by the husband:

  • He self-sabotages and doesn’t stick with anything.
  • He has social anxiety and has difficulty looking for work.
  • He smokes pot to manage his anxiety and fear. Chronic pot smoking prevents him getting motivated to do the things he wants to do. He uses his chronic substance dependency to sabotage his efforts to do things and he has a hard time committing to giving it up.
  • He has never been faithful in relationships.
  • He has an approach-avoidance relationship with his mother. He can speak to her freely on the phone but can not tolerate being with her.

My husband Pete did a role play, transcribed  below, to demonstrate one way to start uncovering the value of the husband's anxiety.

Husband:  I don’t know, I think sometimes anxiety gets to me – social anxiety. I have things that build up in my head that aren’t true. I think of turning my application in and talking to someone. I think of a million reasons why I shouldn’t. It’s not that I don’t want to. I get real bad social anxiety about how the person is going to deny my application anyway. I can talk myself out of things. It’s my fear of failure without trying. I get caught in these cycles.

Pete:  First of all I appreciate your insight and your awareness on this. Good for you. You may not even fully appreciate the value of your anxiety. Do you have any idea what I’m talking about, that your anxiety might serve a useful function?

Husband:  No.

Pete:  Wow, well if I share my observations how it might be useful, is that ok?

Husband:  Sure.

Pete:  Think about this for a minute. If you get anxious, what happens is you don’t move forward or take action. Is that right?

Husband:  Right.

Pete:  And if you don’t take action, then you don’t risk getting what kind of feedback?

Husband:  Negative feedback.

Pete:  Yes, negative, painful, critical, judgemental feedback. If you don’t take action you avoid that negative feedback. How much negative feedback did you get growing up?

Husband:  Lots.

Pete:  Lots. So if I’m in your shoes I don’t want to put my finger back in that pencil sharpener again and risk emotionally getting rejected, humiliated, or embarrassed with negative feedback. So as painful as it is not to take action, it’s even more painful to take action and get that kind of rejection. So in one sense, I imagine  your fear serves a positive purpose for a part of you…                                                                          

What do you begin to feel as I say this to you?

Husband:  Wow, you’re completely right. It helps me this way.

Pete:  Fear often serves a purpose for some  part of us, and you got such a belly full  of criticism, rejection, beatings, no wonder a part of you says, “I don’t want another helping of this.” So if I’m in your shoes, why would I want to sign up and risk another helping of that? I don’t think I would.

Husband:  That’s exactly what happens.

Pete:  Yeah, now here’s what’s interesting. We can go back  to some of those early times in your life when you felt that fear –  that huge painful judgement –  and I can help you  take some of the pressure and pain out of the emotional brain so you can remember without as much emotional intensity from that memory. This may free you up to take more action that relates to what another part of you wants to do to get on with your life. How does that sound?

Husband:  That sounds great.

Let’s review what is behind Pete’s interventions.

First he does the unexpected. He gives the husband a compliment (being insightful) instead of jumping in immediately to challenge the symptom of avoidance.

Then Pete proceeds to uncover the positive element of the anxiety instead of approaching the problem head on as something that needs to be mastered or controlled. He asks the husband if his anxiety might serve a useful function.

It is rare for partners to appreciate the usefulness or value of their symptoms. Internally they create a struggle in an attempt to dominate or eliminate the symptom. This dynamic is unfortunate as it mostly increases their distress.

Sometimes therapy minimizes the value of the symptom and focuses on more empowered thinking as a better way to cope. But minimizing the protective function of the symptom paradoxically slows down the incorporation of new perspectives.

When Pete asks if he could share his observations, it subtly suggests that the husband is in control and has the power to say yes or no. The reality is almost no one will say no. However, Pete is sowing the seeds to create effective collaboration. So far Pete’s interventions are subtle and nuanced but they add up to making substantial inroads in a short time frame.

Pete then says, “Think about this for a minute.” Basically Pete is instructing him to get out of a helpless emotional state and shift to more effective engagement.

Pete asks what kind of feedback the client avoids. Pete continues to engage the thinking brain and reduce the regressive pull into victimhood. He empathically embellishes and justifies the client’s desire to avoid negative, painful, critical, judgmental feedback.

Then Pete makes the connection between the client’s current avoidant symptoms and his early life experiences, connecting the dots and describing why his symptoms have a positive intent.

Next Pete checks out the impact of his interpretation by asking the client what he feels.

Pete continues to describe the value of the symptoms which potentially helps reduce some of the shame and guilt. Then Pete sets the stage to do two-chair gestalt work along with EMDR or energy psychology work to enable the two alter egos to be collaborative instead of adversarial.

In summary, it is a skillful example of helping a client move from resistance, shame and passive-aggression to effective participation in therapy. Pete makes it look effortless.

What you see in this example reflects how you can shift clients from being resistant to being engaged in the work.

In The Growth Formula: Inspiring Change in Your Toughest Couples, Pete shares even more to help you respond to challenging dynamics. You’ll discover how it’s possible to create forward momentum with clients where you feel stuck.

If you're looking for new ways to move therapy forward, breathe some life into stalled sessions, or get your clients working harder than you are, take advantage of this limited time offer.

The Growth Formula is on sale this month only for $59.

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Dr. Ellyn Bader

Dr. Ellyn Bader is Co-Founder & Director of The Couples Institute and creator of The Developmental Model of Couples Therapy. Ellyn is widely recognized as an expert in couples therapy, and since 2006 she has led innovative online training programs for therapists. Professionals from around the world connect with her through internet, conference calls and blog discussions to study couples therapy. Ellyn’s first book, "In Quest of the Mythical Mate," won the Clark Vincent Award by the California Association of Marriage & Family Therapists for its outstanding contribution to the field of marital therapy and is now in its 18th printing. She has been featured on over 50 radio and television programs including "The Today Show" and "CBS Early Morning News," and she has been quoted in many publications including "The New York Times," "The Oprah Magazine" and "Cosmopolitan."

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