The Couples Institute respects
your privacy and recognizes your right to protection of all personal
information you share with us, including your name, address, e-mail
address, telephone number, etc.
You are welcome to visit CouplesInstitute.com
anonymously. Personal information is not collected. Your Internet
address (IP address: the address of your computer) is logged to
help us learn which parts of the web site you visit, and how long
you spend on the individual pages. The Couples Institute does
not link your IP address to any personally identifiable information.
Your browser automatically informs us of its name and version
number; again, however, no personal information is gathered.
Limited Information Gathering
Like most commercial web sites, The Couples Institute uses cookies
so we can better serve you with tailored information when you
return. Cookies are small text identifiers sent to your computer
to facilitate subsequent visits. Most browsers let you define
preferences to notify you when you are sent cookies and let you
decide whether to accept or reject them. Virtually all browsers
let you remove cookies from your computer. Cookies cannot retrieve
information from your computer, spread viruses, or capture your
e-mail address. The Couples Institute uses the information collected
with cookies to track site use and improve our service to you
and other visitors. The Couples Institute does not use cookies
to gather personal information about you.
The Couples Institute uses Urchin
to analyze traffic to this web site. Urchin does not create individual
profiles for visitors. Unlike some tracking services Urchin does
not have a database of individual profiles for each visitor. WebTrends
Live only collects aggregate data.
Choice
The Couples Institute may collect personal information voluntarily
supplied by you when you order products, enter contests, complete
surveys, and the like. The Couples Institute clearly informs you
in advance, and explains how this personal information is to be
used. You have a right not to provide this information. If you
choose not to provide such information, you are still welcome
to visit CouplesInstitute.com, but may be unable to participate
in certain options, offers and services.
Uses of personal information
If you supply The Couples Institute your postal address, you may
receive periodic mailings to inform you of new products, services,
events, etc. If you prefer not to receive such mailings, please
let us know by filling out our contact form.
Our site's registration form requires
users to give us contact information (like their name and email
address). We use customer contact information from the registration
form to send the user our electronic magazine and other information
about our company's products and services. The customer's contact
information is also used to contact the visitor when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out
section below.
Your information remains confidential
to The Couples Institute and its assigns. We do trade or rent
our list. This site contains links to other sites. www.couplesinstitute.com,
Dr. Ellyn Bader & Dr. Peter Pearson are not responsible for
the privacy practices or the content of such Web sites.
Our site uses an order form for
customers to request information, products, and services. We collect
the customer's contact information (like their email address)
and financial information (like their account or credit card numbers).
Contact information from the order form is used to send orders
and information about our company to our customers. The customer's
contact information is also used to get in touch with them when
necessary. Users may opt-out of receiving future mailings; see
the choice/opt-out section below. Financial information that is
collected is used to bill the user for products and services.
It is never divulged to any outside party.
Security
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control. Our
shopping cart is run on a secure server. If you directly Email
us, we suggest that you send two Emails and break your credit
card number in two. Send half the number in one Email and the
other half plus the expiration date in the other Email.
Choice/Opt-Out
This site gives users the following options for removing their
information from our database to not receive future communications
or to no longer receive our service.
Commitment
The Couples Institute is committed to the principle of individual
privacy, and is actively involved in and supports industry initiatives
to preserve individual privacy rights on the Internet. Personal
data privacy is a new rapidly changing area, and The Couples Institute
is evolving to meet these demands.
Please contact
us at (650) 327-5915 or toll free (877) 327-5915, or
write us at 445 Burgess Drive, Suite 150, Menlo Park, California
94025, with any questions or comments regarding these privacy
policies.