The Couples Institute respects
your privacy and recognizes your right to protection of
all personal information you share with us, including your
name, address, e-mail address, telephone number, etc.
You are welcome to visit
CouplesInstitute.com anonymously. Personal information is
not collected. Your Internet address (IP address: the address
of your computer) is logged to help us learn which parts
of the web site you visit, and how long you spend on the
individual pages. The Couples Institute does not link your
IP address to any personally identifiable information. Your
browser automatically informs us of its name and version
number; again, however, no personal information is gathered.
Limited Information
Gathering
Like most commercial web sites, The Couples Institute uses
cookies so we can better serve you with tailored information
when you return. Cookies are small text identifiers sent
to your computer to facilitate subsequent visits. Most browsers
let you define preferences to notify you when you are sent
cookies and let you decide whether to accept or reject them.
Virtually all browsers let you remove cookies from your
computer. Cookies cannot retrieve information from your
computer, spread viruses, or capture your e-mail address.
The Couples Institute uses the information collected with
cookies to track site use and improve our service to you
and other visitors. The Couples Institute does not use cookies
to gather personal information about you.
The Couples Institute uses
Urchin to analyze traffic to this web site. Urchin does
not create individual profiles for visitors. Unlike some
tracking services Urchin does not have a database of individual
profiles for each visitor. WebTrends Live only collects
aggregate data.
Choice
The Couples Institute may collect personal information voluntarily
supplied by you when you order products, enter contests,
complete surveys, and the like. The Couples Institute clearly
informs you in advance, and explains how this personal information
is to be used. You have a right not to provide this information.
If you choose not to provide such information, you are still
welcome to visit CouplesInstitute.com, but may be unable
to participate in certain options, offers and services.
Uses of personal
information
If you supply The Couples Institute your postal address,
you may receive periodic mailings to inform you of new products,
services, events, etc. If you prefer not to receive such
mailings, please let us know by filling out our contact
form.
Our site's registration form
requires users to give us contact information (like their
name and email address). We use customer contact information
from the registration form to send the user our electronic
magazine and other information about our company's products
and services. The customer's contact information is also
used to contact the visitor when necessary. Users may opt-out
of receiving future mailings; see the choice/opt-out section
below.
Your information remains
confidential to The Couples Institute and its assigns. We
do trade or rent our list. This site contains links to other
sites. www.couplesinstitute.com, Dr. Ellyn Bader & Dr.
Peter Pearson are not responsible for the privacy practices
or the content of such Web sites.
Our site uses an order form
for customers to request information, products, and services.
We collect the customer's contact information (like their
email address) and financial information (like their account
or credit card numbers). Contact information from the order
form is used to send orders and information about our company
to our customers. The customer's contact information is
also used to get in touch with them when necessary. Users
may opt-out of receiving future mailings; see the choice/opt-out
section below. Financial information that is collected is
used to bill the user for products and services. It is never
divulged to any outside party.
Security
This site has security measures in place to protect the
loss, misuse and alteration of the information under our
control. Our shopping cart is run on a secure server. If
you directly Email us, we suggest that you send two Emails
and break your credit card number in two. Send half the
number in one Email and the other half plus the expiration
date in the other Email.
Choice/Opt-Out
This site gives users the following options for removing
their information from our database to not receive future
communications or to no longer receive our service.
Commitment
The Couples Institute is committed to the principle of individual
privacy, and is actively involved in and supports industry
initiatives to preserve individual privacy rights on the
Internet. Personal data privacy is a new rapidly changing
area, and The Couples Institute is evolving to meet these
demands.
Please contact
us at (650) 327-5915 or toll free (877) 327-5915,
or write us at 445 Burgess Drive, Suite 150, Menlo Park,
California 94025, with any questions or comments regarding
these privacy policies.
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